Shipping policy
At LEGIT. APPAREL, we strive to ensure that your order is processed and delivered to you as quickly and efficiently as possible. Please review our shipping policy for important details regarding your order.
1. Order Processing Time
- All orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods and Rates
- We offer a range of shipping options to suit your needs:
- Standard Shipping
- Express Shipping
- Shipping rates are calculated at checkout based on your location, the weight of your order, and the shipping method chosen.
3. Delivery Times
- Standard Shipping: Delivery within 3-5 business days (varies by location).
- Express Shipping: Delivery within 1-3 business days (varies by location).
- Delivery times may vary depending on external factors such as weather conditions, holidays, or carrier delays.
4. Shipping Locations
- We currently ship to all parts of the world.
- If your location is not listed at checkout, please contact us via our socials, and we’ll do our best to accommodate you.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through the carrier’s website.
6. Shipping Costs
- Shipping costs are calculated at checkout and depend on the weight of your order and the shipping method chosen.
- We offer free standard shipping for all local orders.
7. Incorrect Shipping Information
- Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or lost items due to incorrect or incomplete addresses.
- If you realize you've made a mistake with your shipping details, please contact us immediately via our socials.
8. Shipping Delays
- While we make every effort to ensure timely delivery, there may be delays outside of our control, such as during peak seasons or due to unforeseen events (e.g., weather, strikes, etc.).
- We will keep you informed if there are any significant delays affecting your order.
9. Lost or Damaged Items
- In the rare event that your package is lost or damaged in transit, please contact us immediately via our socials. We will work with the carrier to resolve the issue.
10. Customs and Duties (International Orders)
- For international orders, please note that customs duties and taxes may apply and are the responsibility of the customer. These charges are beyond our control and vary by country.
- Please check with your local customs office for more information on potential fees.