Refund policy

At LEGIT. APPAREL, we want you to shop with confidence. Please read our policy carefully before making a purchase.

Size Exchanges

We offer one complimentary size exchange per order for customers in Singapore.

To be eligible for a size exchange:

  • Your request must be submitted within 7 days of receiving your order.

  • The item must be in its original condition.

  • The item must be unworn and unwashed.

  • All original swing tags must remain attached.

What does "unworn" mean?

Trying on the garment briefly to check the fit is perfectly acceptable and does not count as being worn. However, items that have been worn outside, show signs of use, have stains, odours, pet hair, damage, or any other indication of wear will not be accepted.

We reserve the right to inspect all returned items and reject any exchange request if the item does not meet the conditions above.

Returns & Refunds

We only accept returns and issue refunds if the item received has a genuine issue, including:

  • You received the wrong item.

  • You received the wrong size.

  • The item has a manufacturing defect.

We do not offer returns or refunds for:

  • Change of mind.

  • Incorrect size selected during purchase.

  • Preference for a different colour or design.

  • Normal variations that do not affect the quality or function of the product.

If your item arrives with a defect or an order error, please contact us within 7 days of receiving your order and include your order number together with clear photos of the issue. Our team will review your request and arrange a replacement, exchange, or refund where appropriate.

Inspection & Approval

All returned items are inspected upon receipt. We reserve the right to reject any return, refund, or exchange request if the item does not satisfy the conditions stated in this policy.

If you have any questions, feel free to contact our customer support team and we'll be happy to assist.